User:PhilipCameron545
Telemarketing Outsourcing The Telemarketing Outsourcing industry as it stand today is the logical evolution of something that’s been going on for several years. For a long time now, in the US, businesses have used the telephone to market. The first advancement in business use of the telephone was the initiation of telephone rooms.
Just about everybody has received a call from a telephone room. Even though nowadays, the lion’s share of telephone telemarketing outsourcing comes from offshore, there are still telephone rooms operating in the US. For some companies, products and services, this is the appropriate way to do telemarketing.
But for many other companies, products and services, telemarketing outsourcing offshore to developing countries such as the Philippines makes a lot of sense. Call centers there can do many different kinds of inbound and outbound telemarketing, customer support, tech support, surveys, customer win-back and many other processes. There’s very little they can’t do, as a matter of proven fact.
US companies like two basic things about outsourcing their telemarketing. First they like the price. Offshore telemarketing agents work for 30-60% less than operators of similar abilities in the US. That savings is serious money to be put back into company operations.
The second thing they like is the courtesy and diligence of the offshore operators. Making telephone calls to people you don’t know is a very delicate operation and most people in the US don’t like to, and won’t, do it. But the agents at offshore Telemarketing Services enjoy it and highly regard the opportunity to earn the wages they get and work in the conditions that most call centers offer. It’s this ‘progressive’ attitude toward telemarketing outsourcing that’s pulling more and more companies to telemarketing outsourcing companies in these countries.
Getting into a service agreement with one of these Telemarketing Companies isn’t difficult. Most of them have websites. All one needs to do is give them a call and tell them what kind of telemarketing outsourcing assistance you’re looking for. In most cases they’ve done the same thing for somebody else, or at least something very similar. They’ll assign an account representative to you and you’ll work with that person on a continuing basis to make sure your campaign works as desired.
